Privacy Policy
This Privacy Policy explains how your personal information is collected, used, and shared when you visit or make a purchase from ergofinity.com (the “Site”).
Personal Information We Collect
When you visit the Site, we automatically collect certain information about your device, including:
- Web browser type
- IP address
- Time zone
- Cookies installed on your device
As you browse the Site, we also collect:
- Information about individual web pages or products you view
- Websites or search terms that referred you to the Site
- Interactions with the Site
This automatically collected information is referred to as “Device Information.”
We collect Device Information using:
- Cookies – Small data files stored on your device that often include a unique identifier. For more information or to disable cookies, visit allaboutcookies.org.
- Log Files – Track actions occurring on the Site, collecting data such as IP address, browser type, Internet service provider, referring/exit pages, and date/time stamps.
- Web Beacons, Tags, and Pixels – Electronic files used to record information about your browsing activity on the Site.
When you make or attempt to make a purchase, we collect:
- Name
- Billing and shipping addresses
- Payment information (credit card, PayPal, etc.)
- Email address and phone number
This is referred to as “Order Information.”
Personal Information in this Privacy Policy includes both Device Information and Order Information.
How Do We Use Your Personal Information?
We use Order Information to:
- Process your payment and fulfill orders
- Arrange shipping and provide invoices or order confirmations
- Communicate with you
- Screen for potential fraud
- Provide personalized marketing based on your preferences
We use Device Information to:
- Screen for fraud (using your IP address)
- Improve and optimize the Site through analytics and marketing performance tracking
Sharing Your Personal Information
We share your Personal Information with third parties to assist us, such as:
- Shopify (for powering our online store). Learn more here: Shopify Privacy Policy.
- Google Analytics (for understanding customer behavior). Learn more here: Google Privacy Policy.
- To opt-out of Google Analytics, visit: Google Opt-Out.
We may also share your information to comply with legal requests (e.g., subpoenas or regulatory requirements) or protect our rights.
Currency Conversion
By using our Site, you agree to allow third parties to process your IP address to determine your location for currency conversion purposes. A session cookie stores this information temporarily to display prices in your local currency.
Behavioral Advertising
We use your Personal Information to provide targeted advertising or marketing communications that may interest you.
- Learn how targeted advertising works: NAI Educational Page.
- To opt out of targeted ads, visit the Digital Advertising Alliance’s Opt-Out Portal.
Do Not Track
We do not alter our data collection practices when a “Do Not Track” signal is detected from your browser.
Your Rights
If you are a European resident, you have the right to:
- Access personal information we hold about you
- Request corrections, updates, or deletions
To exercise these rights, please contact us at [email protected].
Note: Your information may be transferred outside Europe, including to Canada and the United States, for processing.
Data Retention
Order Information will be retained for our records unless you request its deletion.
Changes
We may update this Privacy Policy periodically to reflect changes in practices, legal requirements, or other operational reasons.
Minors
The Site is not intended for individuals under the age of 18.
Contact Us
For questions, complaints, or further information regarding this Privacy Policy, email us at [email protected].