Welcome to Minatrend. By accessing our website and placing an order, you agree to the following terms and conditions.

1. Use of Website

You agree not to misuse the website or engage in any fraudulent behavior.
We reserve the right to refuse service to anyone for any reason at any time.

2. Products & Prices

All products are subject to availability and may be removed at any time.
Prices are subject to change without notice. We do our best to provide accurate descriptions and images.

3. Orders

By placing an order, you confirm that the details you provide are true and correct.
We reserve the right to cancel an order if there is suspicion of fraud or policy violations.

4. Shipping & Delivery

Please refer to our Shipping Policy for full details on delivery times, tracking, and fees.

5. Returns & Refunds

See our Return Policy for information about how to request returns and refunds.

6. Limitation of Liability

Minatrend is not liable for delays or damages caused by third parties (e.g., shipping companies).
In no event shall our liability exceed the amount paid for the product.

7. Governing Law

These terms are governed by the laws of Morocco, where our business is based.

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❓Frequently Asked Questions (FAQ) – Minatrend

 

1. Where are you located?

We are based in Morocco, and we work with suppliers from around the world to deliver products directly to your door.

2. When will I receive my order?

Shipping usually takes 7–15 business days depending on your location. See our Shipping Policy for full details.

3. How can I track my order?

After shipping, you’ll receive a tracking number via email. You can track your package on our Order Tracking page.

4. Can I return a product?

Yes, within 14 days of receiving your order. Visit our Return Policy to learn how.

5. What if I receive a damaged item?

Please contact us at [email protected] with photos, and we’ll resolve it as quickly as possible.

6. Do you offer free shipping?

Yes! We often run promotions with free shipping. Check our homepage or product pages for current offers.